¿Cómo se lo digo? | 06 NOV 13

Cómo revelar al paciente los errores cometidos por otros médicos

La divulgación a los pacientes de los errores dañinos de los colegas, un problema difícil de afrontar.
INDICE:  1.  | 2. 

1. American Medical Association Council on Ethical and Judicial Affairs. Code of medical ethics, annotated current opinions. 2004-2005 ed. Chicago: American Medical Association, 2004.
2. Snyder L. American College of Physicians Ethics Manual: sixth edition. Ann Intern Med 2012;156:73-104.
3. Safe practices for better healthcare — 2009 update: a consensus report. Washington, DC: National Quality Forum, 2009.
4. Conway J, Federico F, Stewart K, Campbell M. Respectful management of serious clinical adverse events. 2nd ed. IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement, 2011.
5. American Board of Internal Medicine, American College of Physicians-American Society of Internal Medicine Foundation, European Federation of Internal Medicine. Medical professionalism in the new millennium: a physician charter. Ann Intern Med 2002;136:243-6.
6. The Full Disclosure Working Group. When things go wrong: responding to adverse events: a consensus statement of the Harvard hospitals. Boston: Massachusetts Coalition for the Prevention of Medical Errors, 2006.
7. Iedema R, Allen S, Britton K, et al. Patients’ and family members’ views on how clinicians enact and how they should enact incident disclosure: the “100 patient stories” qualitative study. BMJ 2011;343:d4423.
8. Iezzoni LI, Rao SR, DesRoches CM, Vogeli C, Campbell EG. Survey shows that at least some physicians are not always open or honest with patients. Health Aff (Millwood) 2012;31:383-91.
9. Blendon RJ, DesRoches CM, Brodie M, et al. Views of practicing physicians and the public on medical errors. N Engl J Med 2002;347:1933-40.
10. Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. Patients’ and physicians’ attitudes regarding the disclosure of medical errors. JAMA 2003;289:1001-7.
11. Bell SK, Delbanco T, Anderson-Shaw L, McDonald TB, Gallagher TH. Accountability for medical error: moving beyond blame to advocacy. Chest 2011;140:519-26.
12. Institute of Medicine, Committee on Quality of Health Care in America. Crossing the quality chasm: a new health system for the 21st century. Washington, DC: National Academy Press, 2001.
13. Morreim EH. Am I my brother’s warden? Responding to the unethical or incompetent colleague. Hastings Cent Rep 1993;23:19-27.
14. Lo B. Resolving ethical dilemmas: a guide for clinicians. 3rd ed. Philadelphia: Lippincott Williams & Wilkins, 2005.
15. Truog RD, Browning DM, Johnson JA, Gallagher TH. Talking with patients and families about medical error. Baltimore: Johns Hopkins University Press, 2011.
16. American College of Physicians Ethics and Human Rights Committee. Must you disclose mistakes made by other physicians? ACP Internist. November 2003 (http://www.acpinternist.org/archives/2003/11/mistakes.htm).
17. DesRoches CM, Rao SR, Fromson JA, et al. Physicians’ perceptions, preparedness for reporting, and experiences related to impaired and incompetent colleagues. JAMA 2010;304:187-93.
18. Campbell EG, Regan S, Gruen RL, et al. Professionalism in medicine: results of a national survey of physicians. Ann Intern Med 2007;147:795-802.
19. Gallagher TH, Studdert D, Levinson W. Disclosing harmful medical errors to patients. N Engl J Med 2007;356:2713-9.
20. Wu AW, Cavanaugh TA, McPhee SJ, Lo B, Micco GP. To tell the truth: ethical and practical issues in disclosing medical mistakes to patients. J Gen Intern Med 1997;12:770-5.
21. Gallagher TH, Garbutt JM, Waterman AD, et al. Choosing your words carefully: how physicians would disclose harmful medical errors to patients. Arch Intern Med 2006;166:1585-93.
22. Wynia MK. The role of professionalism and self-regulation in detecting impaired or incompetent physicians. JAMA 2010;304:210-2.
23. Bosk CL. Forgive and remember: managing medical failure. 2nd ed. Chicago: University of Chicago Press, 2003.
24. Srivastava R. Speaking up — when doctors navigate medical hierarchy. N Engl J Med 2013;368:302-5.
25. Call to action: safeguarding the integrity of healthcare quality and safety systems. National Association of Healthcare Quality, 2012 (http://www.nahq.org/uploads/NAHQ_call_to_action _FINAL.pdf).
26. Mastroianni AC, Mello MM, Sommer S, Hardy M, Gallagher TH. The flaws in state ‘apology’ and ‘disclosure’ laws dilute their intended impact on malpractice suits. Health Aff (Millwood) 2010;29:1611-9.
27. Kachalia A, Kaufman SR, Boothman R, et al. Liability claims and costs before and after implementation of a medical error disclosure program. Ann Intern Med 2010;153:213-21.
28. Hickson GB, Federspiel CF, Pichert JW, Miller CS, Gauld-Jaeger J, Bost P. Patient complaints and malpractice risk. JAMA 2002;287:2951-7.
29. Carrier ER, Reschovsky JD, Mello MM, Mayrell RC, Katz D. Physicians’ fears of malpractice lawsuits are not assuaged by tort reforms. Health Aff (Millwood) 2010;29:1585-92.
30. Lesser CS, Lucey CR, Egener B, Braddock CH III, Linas SL, Levinson W. A behavioral and systems view of professionalism. JAMA 2010;304:2732-7.
31. Rudolph JW, Simon R, Rivard P, Dufresne RL, Raemer DB. Debriefing with good judgment: combining rigorous feedback with genuine inquiry. Anesthesiol Clin 2007;25:361-76.
32. Marx D. Patient safety and the “just culture”: a primer for health care executives. New York: Columbia University, 2001.
33. Marx D. Whack a mole: the price we pay for expecting perfection. Plano, TX: By Your Side Studios, 2009.
34. Wachter RM. Understanding patient safety. New York: Mc-Graw-Hill, 2012.
35. Agency for Healthcare Research and Quality Patient Safety Organization home page (http://www.pso.ahrq.gov/).
 

 

Comentarios

Para ver los comentarios de sus colegas o para expresar su opinión debe ingresar con su cuenta de IntraMed.

AAIP RNBD
Términos y condiciones de uso | Política de privacidad | Todos los derechos reservados | Copyright 1997-2024